Completing this unit should take you approximately 6 hours.
When we talk about genre, we're really talking about the audience, organization, and writing style. When you send an email to a friend, you may be casual and funny; when you write a paper for a class, you may include research; and when you write a memo for a business partner, you'll use a formal tone and specific words. The section will introduce you to the basics of business writing.
Everything you need to keep in mind when you write a paper for a college-level class will help you learn how to write well for business. You will need to understand your topic thoroughly, know your audience, and articulate your ideas clearly and powerfully as you write in the business world. Watch these videos for an example of the kind of writing you will be asked to do in college business courses and in the business world.
Review this article to learn about the common barriers to communication, then reflect on how miscommunication happens and how to avoid it.
When writing business documents, only use jargon when necessary with appropriate audiences, and completely avoid slang words. This article will teach you how to differentiate between jargon and slang.
Take this assessment to see how well you understood this unit.