In this unit, you will explore the application of interpersonal communication in the organizational (work) setting. This unit will apply principles studied in the previous units to workplace communication transactions. While scholars refer to this as organizational communication, it is also commonly known as corporate communication.
Completing this unit should take you approximately 10 hours.
Chapter 11 gives an insightful overview of organizations and the use of communication in organizations. After you read, complete the discussion questions and write definitions for the key terms listed at the end of the chapter.
Read this chapter, which discusses organizational communication in its practical applications. As you read, pay attention to the barriers to successful communication, the types of communication and channels, and the role of ethics in the workplace. Complete the exercises at the end of each section and the chapter exercises in section 8.6.
This chapter provides an in-depth discussion of organizational relationships and communication in its practical applications. Complete the exercises at the end of each section, and explore some of the additional resources in section 16.7.
Listen to "Lecture 15: Communication in the Organization", which reviews organizational communication theory, interpersonal relationships, and group relationships in the workplace.
This talk discusses the importance of organizational communication that ensures that both introverts and extroverts are included. After you watch, write a brief 300–500 word reflection that addresses how you would incorporate introverts and extroverts in your communications.
Take this assessment to see how well you understood this unit.