1. We engage in communication every day. It is an important part of human life.
Review the definition of communication and its general applications in Defining Communication and Communication Study, Elements of Communication, and What is Communication?.
2. two basic models describe the communication process.
If these models sound unfamiliar, review Defining Communication and Communication Study and Oral vs. Written Communication.
1. Why should we learn about other cultures and develop intercultural communication competence?
Review Intercultural Communication and Effective Cross-Cultural Communication.
2. Culture and diversity are a fact of life in this multicultural world.
There are quite a few variables that affect culture and diversity. If you missed any of these review sections 3.1, 3.2, and 3.4 in Verbal Communication.
3. Define gender communication.
Review Gender Communication, Language Defines Gender, and Nonverbal Communication Between Men and Women.
4. It is not uncommon for individuals to experience culture shock.
1. What is the definition of verbal communication? Along with a definition, provide some examples of verbal communication strategies.
To review, see Verbal Communication and section 3.1 of A Primer on Verbal Communication.
2. Verbal communication can be very powerful.
Review section 3.2 in A Primer on Verbal Communication.
3. If language (verbal communication) is so powerful, how can it be arbitrary, ambiguous, and abstract?
To review the nature of verbal communication, see section 3.3 of A Primer on Verbal Communication and pages 2-3 in Verbal Communication.
4. What is the difference between connotative and denotative language?
Review section 3.1 in A Primer on Verbal Communication and Verbal Communication.
5. What is the definition of nonverbal communication?
It is surprising how much we communicate and how much we can understand about other people by observing nonverbal communication. To review, see A Primer on Verbal Communication.
6. Compare and contrast verbal and nonverbal communication. Using a chart may help you to see how these two forms of communication complement one another and where each is more powerful. You can use these headers:
Review A Primer on Verbal Communication.
7. Compare and contrast written and spoken communication.
Review pages 5 through 7 in Survey of Communication Study: Chapter 2: Verbal Communication, Oral vs. Written Communication, and Elements of Communication.
Verbal communication serves many functions. We use verbal communication to define reality, organize complex ideas and experiences into categories, think, and shape our attitudes about the world around us. Verbal communication is instrumental to self-expression, informing, persuading, and entertaining others; and developing relationships with others. Verbal expressions are categorized into the following four types: observations, thoughts, feelings, and needs.
We express ourselves through our use of verbal communication. How we use our verbal communication skills allows us to improve our credibility and as a means of control. How well we know the other person (the receiver) and the type of relationship we have with the receiver influence how we use verbal communication. Using inclusive pronouns (we, our, us) shows the relationship with others. In more formal relationships, like work relationships, our language use is also more formal. Using slang and jargon can separate people and make others feel excluded from the message.
Review A Primer on Verbal Communication, Oral vs. Written Communication, and The Power of Verbal Communication for discussions of the appropriate use of language for clarity and inclusion. Also, review Understanding Nonverbal Communication, since our nonverbal communication is often aligned with our verbal communication.
1. The process of perception is inseparable from the process of communication.
To review, see A Primer on Verbal Communication.
2. What is impression management?
Just as we use the perception process as a tool to plan our communication interactions, we have the ability to shape how we are perceived by others. Review Impression Management.
To review, see A Primer on Verbal Communication and Ethics Matters.
1. Define each of the following general communication theories: Attribution Theory, Cognitive Learning Theory, Constructivism, Coordinated Management of Meaning, Elaboration Likelihood Model, Face Negotiation Theory, Psychodynamic Theory, Social Judgment Theory, Social Learning Theory, Social Penetration Theory, Standpoint Theory, and Uncertainty Reduction Theory.
Theories help us understand how a concept operates in our daily lives. Once you have defined these theories, review Communication Theory.
2. Define rhetorical criticism. How does rhetorical criticism contribute to our understanding of human communication today?
Review Rhetorical Criticism.
This vocabulary list includes terms that might help you answer some of the review items above and some terms you should be familiar with to be successful on the final exam.